Effective Date: 1 June 2025
- Introduction
Welcome to BeFresh360 Limited (“we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of our website www.befresh360.com, our services, and any purchases you make through the website (“the Services”). By accessing or using our website, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy, Shipping Policy and Refund-Cancellation policy.
Please read these Terms carefully before making any purchase or using our website.
- Use of Our Website
You agree to use our website only for lawful purposes and in accordance with these Terms. You are prohibited from using our website to:
- Engage in fraudulent or deceptive activity.
- Violate any local, state, country or international laws.
- Interfere with or disrupt the operation of our website.
- Impersonate any person or entity.
We reserve the right to suspend or terminate your access to our website if we suspect any violations of these Terms.
- Account Creation
To make a purchase or access certain features, you may be required to create an account with us. By creating an account, you agree to:
- Provide accurate, current, and complete information.
- Maintain the confidentiality of your account credentials.
- Notify us immediately of any unauthorized use of your account.
You are solely responsible for all activities that occur under your account.
- Email and SMS Marketing
By placing an order you will be added to this list and may receive promotional emails or SMS, which you can opt out of at any time by clicking “Unsubscribe” at the bottom of the email or SMS, or emailing us at admin@befresh360.com.
- Product Availability and Pricing
We make every effort to ensure the availability and accuracy of the products listed on our website. However, we cannot guarantee that all products will be in stock at all times. Prices and availability are subject to change without notice. In the event of an error in pricing or availability, we will notify you and offer a resolution, which may include cancelling your order.
- Orders and Payments
By placing an order on our website, you are offering to purchase the product(s) in accordance with these Terms. We reserve the right to accept or reject your order for any reason, including issues related to product availability, payment authorization, or suspected fraud.
All prices listed on our website are in AUD$ and are inclusive of applicable taxes unless otherwise stated. Payment for your order must be made at the time of purchase using a valid payment method accepted by us.
For orders placed outside of Australia, please note that you are responsible for any customs and import duties and clearance fees (where applicable) in your own country and to check the duties and clearance fees with your local authorities.
- Shipping and Delivery
We will ship your order to the address provided during checkout. Shipping costs and estimated delivery times will be displayed at checkout. While we make every effort to ensure timely delivery, we are not responsible for delays caused by external factors such as delivery service company disruptions, natural disasters, or force majeure events.
Once your order has been shipped, you will receive a confirmation email with tracking information. ?????
- Returns and Refunds
We want you to be satisfied with your purchase. If you are not satisfied, you may be eligible for a return or exchange under our Refund-Cancellation Policy. Please refer to that policy for full details on how to initiate a return, conditions for returns, and applicable time frames.
- Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of BeFresh360 Limited or its licensors and is protected by intellectual property laws. You may not use, copy, reproduce, or distribute any content from our website without our express written permission.
- Limitation of Liability
To the fullest extent permitted by law, BeFresh360 Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or business opportunities arising out of or in connection with the use of our website, the products sold, or these Terms.
In no event shall our total liability exceed the amount paid by you for the product(s) that are the subject of the claim.
- Indemnification
You agree to indemnify, defend, and hold harmless BeFresh360 Limited, its officers, employees, agents, retail partners and affiliates from any and all claims, damages, liabilities, and expenses (including legal fees) arising out of your use of our website, violation of these Terms, or infringement of any intellectual property or other rights of any third party.
- Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy to understand our practices.
- Revisions to These Terms
We may update or modify or revise these Terms at any time, and the updated Terms will be posted on this page with an updated “Effective Date.” We encourage you to review these Terms regularly. Your continued use of our website after any changes to these Terms will constitute your acceptance of those changes.
- Governing Law
These Terms shall be governed by and construed in accordance with the laws of Hong Kong. Any disputes arising under or in connection with these Terms shall be resolved in the competent courts of Hong Kong.
- Contact Information
If you have any questions or concerns about these Terms, please contact us at:
BeFresh360 Limited
3E Accounting, 2/F, Tower 1, Te3rn Centre,
237 Queens Road, Central
Sheung Wan, Hong Kong
Email: admin@befresh360.com